Frequently Asked Questions
Everything you need to know about CountNowPro’s features and services
What is CountNowPro?
CountNowPro is a real-time accounting and reconciliation tool designed to automate the tracking of financial transactions and match them against your records instantly, reducing manual work and improving data accuracy.
How does real-time reconciliation work?
CountNowPro streams bank and payment data as soon as it posts, then uses its reconciliation engine to automatically compare each transaction against your ledger entries. Any mismatches are flagged for prompt review.
Which file types can be imported?
You can import CSV, Excel (XLS and XLSX), and PDF statement files directly into CountNowPro, and schedule recurring imports to keep your data current without manual uploads.
Is there mobile support?
CountNowPro is fully responsive and accessible through any modern browser on smartphones and tablets, allowing you to monitor transactions and approvals on the go.
How secure is my data?
We use industry-standard encryption, tokenization, and secure data centers to protect your credentials and transaction history, along with role-based access controls for team permissions.
Can I integrate with other applications?
Yes. CountNowPro offers RESTful APIs and webhooks that let you connect to CRM systems, payment processors, and other business tools to automate data flows across platforms.
What is the pricing structure?
Our pricing is tiered based on the number of monthly transactions and connected accounts. You can review detailed plans on our pricing page at CountNowPro.com.
How long does setup take?
Most users complete initial setup, including bank feed authorization and basic configuration, within 30 minutes. Custom workflows can be configured in a few additional hours.
Do you offer training resources?
Yes. We provide video tutorials, step-by-step guides, and an online knowledge base to help your team get the most out of CountNowPro.
What support options are available?
We offer email support, live chat during business hours, and priority response options for customers on advanced plans.
Can I customize reports?
Absolutely. You can create and save custom report templates with filters and groupings that suit your specific operational and audit needs.
How do I start a free trial?
Visit CountNowPro.com, click “Start Your Free Trial Today,” complete the sign-up form, and connect at least one bank account to begin testing in real time.